Payment Confirmation
- How to receive order detail for payment?
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After an order being made, an email containing your transaction detail will be generated and sent automatically to your email account.
- What methods of payment are available currently?
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- Money Transfer
Customer will transfer the payment manually through Bank Transfer or ATM - PayPal
Customer will be directed to PayPal page to complete the payment - KinerjaPay
Customer will be directed to KinerjaPay page to complete the payment
Click here for more information
- Money Transfer
- Why does payment notification needed?
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Payment notification may be needed if payment has not been paid or pending after the order is made.
- How to submit a payment notification if needed?
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- Login to your Kinerja Hosting account
- Go to [My Account] > [Order History]
- Click on the available [Payment ID] to view payment
- On Payment Detail page, click [Input Payment]
- Fill the available form correctly and click [Submit]
- When is my order being processed?
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After we receive your payment notification, our operator will be checking the payment acquisition. You may get one of these responses:
- Payment status 'Complete',
means we have indeed receive your payment as stated in your notification and thus your order is being processed. - Payment status 'Denied',
means we have not receive any payment as stated in your notification. You may re-submit your payment notification.
- Payment status 'Complete',
- Payment Status Description Table
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Status Description Not paid Customer has not paid, payment confirmation needed Pending Payment pending, payment confirmation needed Payment notification sent Customer has sent a payment notification. Waiting payment completion confirmation from operator Payment denied Kinerja Hosting has not received said payment as mentioned on customer notification. Customer can re-send the notification containing correct payment detail. Complete Payment completed Cancelled Order cancelled Expired Order has expired