Knowledge Base
  • How do domain names work?
  • Registering a domain name does not automatically activate a website that displays when visitors enter your domain name into a Web browser. The domain name must have a hosted website that includes a numeric address, called an IP address, for visitors to access the website using your domain name.

    Your domain name and its associated IP address are stored in a common database along with every other domain and associated IP address that are accessible via the Internet.

    When visitors enter your domain name into a Web browser, the browser request uses your domain name to find the domain name's associated IP address and, therefore, the website. People use domain names instead of IP addresses because it is easier to remember a name rather than a series of numbers.

    When you register a domain name, you do not have to host a website.

    For new .com and .net domain names and updates, allow up to eight hours for changes to become effective. Allow up to 48 hours for changes made to all other domain name extensions to become effective. This delay is because of the number of networks and agencies involved in the Internet structure. Delays apply to all domain names and registrars. Please allow for this delay when planning websites or configuring a domain name to work with your email.

  • What are Domain Name Registrar and Domain Name Registrant?
  • A domain name registrar is an organization or commercial entity that manages the reservation of Internet domain names. A domain name registrar must be accredited by a generic top-level domain (gTLD) registry and/or a country code top-level domain (ccTLD) registry. The management is done in accordance with the guidelines of the designated domain name registries and to offer such services to the public.

    A domain name registrant is the person, company or entity who owns or holds a domain name. Domain name registrants are customers of domain name registrar. When corporations and companies register a domain name, the registrant should be the company name (not an individual employee within the company) to ensure the business maintains ownership of the domain name.

  • What is a nameserver?
  • Nameservers are the Internet's equivalent to phone books. A nameserver maintains a directory of domain names that match certain IP addresses (computers). The information from all the nameservers across the Internet is gathered in a central registry.

    Nameservers make it possible for visitors to access your website using a familiar domain name, instead of having to remember a series of numbers.

    Nameservers on other networks can access information at the central registry up to 8 hours after registering .com and .net domain names and up to 48 hours for all other domain name extensions. This period is referred to as the propagation period.

  • Can a domain registered in other registrar using Kinerja Hosting system nameserver?
  • No, you must register your domain name through us to use our system to register nameservers for it. For domain names registered elsewhere, you must register nameservers through your current registrar.

    Kinerja Hosting nameservers:
    - with IP
    - with IP

  • What are Kinerja Hosting nameservers?
  • For all domain name registered through Kinerja Hosting, Kinerja Hosting will apply the nameserver. Hosting which is hosted in Kinerja Hosting for domain name registered through other Domain Name Registrar, can use these Kinerja Hosting nameservers:
    - with IP
    - with IP

  • Who is listed as a domain name's registrant?
  • A public domain name registration with Kinerja Hosting lists registrant and other domain name contact information on the Whois database exactly as it appears in your account with Kinerja Hosting. This listing is standard procedure for all registrars certified by the Internet Corporation for Assigned Names and Numbers (ICANN). You can change the domain name contact information if you want.

    To restrict your personal information from displaying in a Whois database listing, you can purchase domain name privacy (Private Registration).

  • What if the domain name spelled wrong when registering?
  • Unfortunately, we are unable to change or edit the spelling of a domain name or cancel your order process after your payment and order processes are completed.

    We register the domain name exactly as you enter it.

    If the payment process has not been completed, you can notice us to cancel your order. New order with the correct domain name can be made afterwards.

  • How to register an expired domain name?
  • Usually, a domain name is not available for re-registration as soon as it expires. Most registrars allow a grace period that can be as short as one or two weeks or as long as a year for registrants to renew expired domain names. The actual grace period can be different for each individual registrar and domain name extension. That is, the grace period for a .com domain name might be different from the grace period for a .id domain name, even at the same registrar.

    After grace period ended and the current registrant does not renew or redeem the domain name, it might be released to public or auctioned.

  • Can I register domain names if I don't have a hosting provider?
  • Yes. You can register domain names before you find a hosting provider, and, in fact, you are not required to host a domain name.

    When you register a domain name with us, we automatically park it. A temporary, parked page displays when visitors type the domain name into their browser's address bar. The parked page indicates you are reserving the site.

  • What are domain extension or Top Level Domain that can be registered?
  • Kinerja Hosting offers .com, .co, .net, .org, .info dan .biz for generic top-level domain (gTLD) registry, and,,,,,,,,, and for country code top-level domain (ccTLD) registry.

    For ccTLD with .id suffix, registrant must enclose certain documents according to PANDI regulation.

  • How to register a domain name?
  • You can enter the domain name you want to register in the available search field on our front page or domain search and registration page.

    If the domain name is available, select the domain name and click on [Order Now] button. Next, choose your package and click [Add to Cart]. Complete your transaction through your cart.

    You will need an account to made an order in Kinerja Hosting, please log in before completing your order or create a new account.

    After an order being made, an email containing your transaction detail will be generated and sent automatically to your email account. After we receive your payment, your order will be processed and activated soon.

  • What is "WhoIs List"?
  • WhoIs List listed domain name registrant information and relevant domain name other technical information.

  • What is EPP Code?
  • Domain Authorization Code (also referred to as an Auth Code, Domain's secret or an EPP Code) provides an extra level of security for the domain name registration. The authorization code is unique for each domain name and is assigned by the registrar at the time the domain name is registered. It is needed when you would like to transfer domain from one registrar to another.

  • What is Web Hosting?
  • Web hosting is what makes your website viewable to people all over the world. Hosting makes it possible for others to view your website over the Internet – without it; you're the only one who would ever see your Web pages.

    A website hosting provider stores your site on their server, giving it a unique address (DNS). It is through this address that people anywhere in the world can find, open, and interact with your site.

    Simply put, when you buy website hosting, you're buying space on a server. This is not unlike the space on your computer's hard drive – except that now your files can be opened from anywhere.

  • What is disable_functions in PHP?
  • disable_functions in PHP is one of many settings that configured how to run a PHP server environment. In KinerjaHosting, we try to do our best to harden our servers security, therefore, we have to set some PHP functions in disable_functions setting to not allow such functions to function properly. For a list of disabled functions, please contact our support.

  • What is Cloud Hosting?
  • Cloud hosting is based on the most innovative Cloud computing technologies that allow unlimited number of machines to act as one system. Other hosting solutions (shared or dedicated) depend on one machine only, while cloud hosting security is guaranteed by many servers. The cloud technology allows easy integration of extra resources, such as space or RAM and thus enable website growth.

  • What is Dedicated Server?
  • A dedicated hosting service, dedicated server, or managed hosting service is a type of Internet hosting in which the client leases an entire server not shared with anyone.

    Client have full control over the server(s), including choice of operating system, network management, user management, etc.

  • What is Colocation Server?
  • Colocation allows you to place your server machine in our rack and share the bandwidth as your own.

    Colocation is a hosting option for small businesses who want the features of a large IT department without the costs. Many large corporations have the Internet infrastructure to host their own web servers and have a team of IT professionals to manage and design the site, individuals and small companies do not.

  • What is Virtual Private Server (VPS)?
  • Virtual Private Server (VPS) or Virtual Dedicated Server (VDS) is a server which Operating System (OS) run virtually on physical server. A physical server can run numerous VPS at a time.

    Each VPS can run different OS which can be managed independently, has its own hardware, though each using shared physical server resource such as main memory, harddisk capacity, etc. A virtualization system is needed to run a VPS, such as VMWare, Xen, Virtuozzo, VServer, OpenVZ, etc.

  • What is Data Center?
  • Data center services encompass all of the technology and facility-related components or activities that support the projects and operation of a data center, which is an environment that provides processing, storage, networking, management and the distribution of data within an enterprise.

    Each data center services provider may define data center services slightly differently, depending on its specific capabilities and service offerings.